WASHINGTON, D.C. — On Monday, 11 consumer groups reached out to the Federal Trade Commission (FTC) seeking action against CarMax. The petition alleged that the used-car retailer’s sales and advertising practices “endanger the lives of their customers, their families, other passengers, and everyone who shares the roads.”
The consumer groups claim that CarMax failed to repair vehicles that have been recalled, even though it advertises a 125-plus point inspection on its website.
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